Consumer Grievance Redressal
Effective date: September 20, 2026
Entity and designated contact
- Business: Udaan Technologies Private Limited, operating HappifyApps
- Designation: Grievance Officer
- Email: privacy@happifyapps.com
- Phone: +91-120-4295665
- Postal address: Plot-10, Shakti Khand - 3, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India
How to complain
Include your name, contact email, product or service, order or store reference where applicable, what happened, the outcome requested, and supporting records. Do not email passwords, full payment-card details, or Shopify access tokens.
Handling and escalation
We aim to acknowledge a complete grievance within 48 hours and resolve it within one month. Complex matters may require more information; if so, we will explain the next step. Privacy complaints may also be sent to privacy@happifyapps.com, and security reports to security@happifyapps.com. These channels do not limit any right to approach a regulator or consumer authority.