Cancellation & Refund Policy
Effective date: September 20, 2026
1. Shopify app subscriptions
App subscriptions can be cancelled through Shopify. Cancellation stops future renewal and access continues according to the billing period shown in Shopify. Refunds and billing adjustments are assessed under the app listing, Shopify billing rules, applicable law, and the facts of the request; partial-period refunds are not automatic.
2. Themes and store kits
Unless a product page states different terms before purchase, first-time theme and store-kit purchases may be submitted for refund review within 30 days. Include the order reference and reason. We may ask for a reasonable opportunity to correct a verified defect. Custom work, completed installation, and third-party costs are not covered unless the written order says otherwise or applicable law requires it.
3. Professional services
Scope, milestones, deposits, cancellation charges, and acceptance are governed by the proposal or statement of work accepted for that engagement. If no written cancellation term exists, contact us before cancelling; completed work and committed non-recoverable third-party costs remain payable.
4. Delivery and requests
Digital delivery timing is shown in the relevant product page, order confirmation, or written proposal. Send cancellation, refund, duplicate-charge, or non-delivery requests to support@happifyapps.com with the purchaser email and order reference. Statutory consumer rights are not limited by this policy.