Terms of Service

1. Agreement and provider

These terms govern use of the HappifyApps website and products and services supplied by Udaan Technologies Pvt. Ltd., operating HappifyApps (“HappifyApps”, “we”, “us”). By ordering, installing, or using a product or service, you agree to these terms and any product listing, order confirmation, proposal, statement of work, or Shopify billing terms presented for that purchase. If specific written terms conflict with these general terms, the specific terms control for that order.

2. Products and services

We provide Shopify apps, themes, store kits, implementation, migration, integration, growth, support, and related engineering services. Features, compatibility, delivery, price, currency, tax, renewal, trial, and support terms are those shown before purchase or in the accepted written scope. Early-access material is developmental and not a promise of release date or functionality.

3. Accounts and authority

• You must provide accurate information and protect account credentials.
• If acting for a business, you confirm authority to bind that business.
• You remain responsible for users, stores, data, instructions, and third-party accounts you authorise.
• Notify us promptly of suspected unauthorised access.

4. Orders, fees, and taxes

• Prices and accepted payment methods are displayed by the applicable checkout, Shopify billing screen, invoice, or proposal.
• Recurring charges renew at the interval disclosed before authorisation until cancelled through the stated channel.
• Taxes, duties, platform fees, and third-party charges are your responsibility unless the order expressly includes them.
• We may correct an obvious pricing error before fulfilment and will offer cancellation if the corrected price is not accepted.

5. Cancellation, refunds, and delivery

Cancellation, refund review, digital delivery, and non-delivery procedures are in our Cancellation & Refund Policy and any offer-specific terms shown before purchase. Nothing in these terms removes non-waivable consumer rights.

6. Licences and ownership

Unless a product listing says otherwise, themes and store kits are licensed to one purchasing Shopify store on a non-exclusive, non-transferable basis. You may configure them for that store but may not resell, redistribute, publish source files as a competing product, remove required notices, or use them unlawfully. We retain ownership of pre-existing tools, templates, software, and know-how. Ownership of custom deliverables is governed by the accepted proposal or statement of work.

7. Shopify apps

App access depends on a valid Shopify installation, approved scopes, and any active subscription. You authorise processing of permitted store data to provide the app. Shopify and connected services are independent providers with their own terms. Uninstalling an app ends access and initiates deletion under the Privacy Policy, but does not reverse charges already validly incurred.

8. Professional services

You will provide timely decisions, access, content, data, and approvals reasonably needed for delivery. Estimates may change if scope, assumptions, dependencies, or third-party systems change. Acceptance criteria, milestones, warranties, maintenance, and support periods must be stated in the applicable written scope; no support period is implied merely by website access.

9. Acceptable use

You must not violate law or third-party rights; introduce malware; interfere with security or availability; probe systems without written authorisation; misuse personal data; misrepresent affiliation; or use our products to facilitate fraud, harassment, discrimination, or other harmful activity. Reasonable security testing must be coordinated through security@happifyapps.com.

10. Privacy and confidentiality

Our Privacy Policy, Cookie Policy, Data Processing Terms, and Security page explain relevant practices. Each party must protect the other party’s confidential information and use it only for the relationship, except where disclosure is authorised or legally required.

11. Third-party services

Shopify, app stores, payment processors, hosting providers, integrations, and merchant-selected services are independent. We are not responsible for their separate availability, pricing, policies, or changes, but remain responsible for our own obligations when using a provider as a sub-processor.

12. Warranties and liability

We will provide paid services with reasonable skill and care. Except for express written commitments and rights that cannot lawfully be excluded, products are provided “as is” and “as available.” We do not guarantee uninterrupted operation, a particular commercial result, or compatibility with every third-party change.

To the maximum extent allowed by law, neither party is liable for indirect, incidental, special, punitive, or consequential loss, or lost profits, revenue, goodwill, or data. Our aggregate liability for a claim is limited to the amount paid to us for the affected product or service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law, or to fraud, wilful misconduct, confidentiality breaches, infringement obligations expressly assumed in writing, or liabilities that cannot legally be limited.

13. Suspension and termination

We may suspend access where reasonably necessary to address non-payment, security risk, unlawful use, or material breach, giving notice where practical. Either party may terminate according to the applicable subscription or written scope. Terms concerning accrued payment, ownership, confidentiality, liability, dispute resolution, and data handling survive where their nature requires.

14. Governing law and disputes

These terms are governed by the laws of India. Subject to non-waivable consumer rights and any agreed dispute process, courts at Ghaziabad, Uttar Pradesh have jurisdiction. Before filing a claim, contact us so the matter can be reviewed through our grievance process.

15. Changes and contact

We may update these terms for product, operational, or legal changes. Material changes affecting an active paid service will be communicated through an appropriate service or account notice where required. Questions: legal@happifyapps.com. Phone: +91-120-4295665. Postal address: Plot-10, Shakti Khand - 3, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India.