Policies & standards
Privacy Policy
How HappifyApps collects, uses, shares, retains, and protects personal data.
Effective date: September 21, 2026
1. Scope
This policy explains how HappifyApps handles personal data across this website, sales and support conversations, professional services, and our Shopify apps. It also explains the choices available to visitors, merchants, and individuals whose data a merchant processes through an app.
2. Who is responsible
Udaan Technologies Pvt. Ltd. operates HappifyApps and is responsible for personal data collected through this website, sales, and support interactions. For data a merchant makes available through a HappifyApps Shopify app, the merchant is generally the controller or data fiduciary and we act as its processor or data processor.
Contact: privacy@happifyapps.com, Plot-10, Shakti Khand - 3, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India.
3. Data we collect
- Website and device data: pages viewed, approximate location derived from IP address, browser, device, referral source, and interaction data when optional analytics is accepted.
- Inquiry and audit data: name, work email, company, phone or WhatsApp number when supplied, store URL, project details, budget, timeline, audit answers, and consent records.
- Commercial data: order, subscription, billing status, licence, support, and transaction references. Payment-card details are processed by the checkout or billing provider and are not intended to be stored by HappifyApps.
- Account and support data: account identifiers, authorised users, communications, diagnostic information, and security events.
- Shopify app data: only store resources allowed by the scopes approved during installation and needed by the installed app.
4. Why we use data
- Provide requested products and services: perform a contract or take requested pre-contract steps.
- Reply to inquiries and deliver requested audits: take requested pre-contract steps and pursue the legitimate interest of responding to business inquiries.
- Operate, secure, diagnose, and improve services: contractual necessity, legal obligations, and legitimate interests in reliable and secure services.
- Billing, tax, fraud prevention, and legal requests: contractual necessity and legal obligations.
- Website analytics: consent. Analytics is disabled unless accepted and can be withdrawn through Cookie settings.
- Early-access and promotional messages: consent or another lawful basis expressly permitted in the recipient’s jurisdiction. Every promotional message must provide an opt-out.
5. Shopify app processing
Each app requests only the Shopify access scopes needed for its documented features. We use merchant and customer data only to provide, secure, support, and improve the installed app, and not for unrelated advertising or sale.
- RepeatIQ: products, variants, order line items, order dates and totals, Shopify customer ID, first and last name, email, and order history for repeat-purchase analysis. It does not require customer phone numbers or addresses.
- Stock Rescue: products, variants, inventory, locations, unit costs, and order line items for inventory analysis. It does not require customer names, emails, phone numbers, or addresses.
- Other apps process the resources described in their listing, installation scopes, and in-product notices.
Our apps do not make solely automated decisions with legal or similarly significant effects. Merchant-created segments and recommendations remain subject to merchant review.
7. International transfers
Providers and users may be located outside the country where data originated. Where required, we rely on adequacy decisions, approved contractual protections, provider data-processing terms, or another lawful transfer mechanism. Contact us for the transfer mechanism relevant to a specific service.
8. Retention and deletion
- Shopify order history used for analysis is limited to the app’s required analysis window and no more than 24 months.
- Store data is scheduled for deletion within 30 days after uninstall, subject to verified legal retention requirements and backup cycles.
- Shopify customer and shop redaction requests are processed through the mandatory privacy webhooks.
- Inquiry, contract, billing, support, and security records are retained only while needed for the stated purpose, dispute handling, fraud prevention, or applicable accounting and legal duties, then deleted or de-identified.
- Consent records are retained as needed to demonstrate and honour the visitor’s choice.
9. Your choices and rights
Depending on applicable law, you may request access, correction, completion, deletion, restriction, portability, withdrawal of consent, objection to certain processing, information about sharing, and review of a grievance. You may also complain to the competent privacy or consumer authority.
Send a request to privacy@happifyapps.com. Describe the relationship, store, app, or inquiry involved and the right you want to exercise. We may verify identity and authority before disclosing or deleting data. If a Shopify merchant controls the data, we may direct the request to that merchant or help the merchant respond. Withdrawing consent does not affect earlier lawful processing.
11. Security, children, and updates
Security measures and incident handling are described on our Security & Data Protection page. Our business services are not directed to children, and we do not knowingly solicit personal data from children through this website.
We may update this policy when products, providers, or law change. Material changes will be highlighted through an appropriate website or service notice and the effective date will be updated.
12. Grievances and data-processing terms
Consumer and privacy complaints can use our grievance process. Merchants can review the Data Processing Terms or request a signed DPA at privacy@happifyapps.com.